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Diplomas and Replacement Diplomas

University of Pennsylvania

Diplomas and Other Student Document Services

The diploma office will be closed:
Monday, December 17, 2018 through Tuesday, January 1, 2019.
No orders will be processed during this time.

WALK-IN HOURS

Day Hours
Monday: 11 a.m. - 1 p.m.
Tuesday: 11 a.m. - 1 p.m.
Wednesday: By appointment
Thursday: 3 p.m. - 4:30 p.m.
Friday: 10 a.m. - 12 p.m.

Other hours by appointment.

Location: 1 College Hall, Room 211 (2nd Floor)

If you need to pick up or drop off diplomas or other diploma-related documents, you may do so during walk-in hours.

If you need to speak with the diploma coordinator about a complex issue, you are strongly encouraged to make an appointment to ensure that adequate time is available to assist with your inquiry.

You can request an appointment by using the form at the following link:
Diploma Coordinator Appointment Request

General Diploma Information

The University of Pennsylvania diploma has been printed in Latin since its first graduating class in 1757. The size of the current diploma is 9 5/8 inches by 12 1⁄4 inches.

Diplomas are issued three times each year, in May, August, and December. The diplomas of May graduates are mailed in July, the diplomas of August graduates are mailed in October, and the diplomas of December graduates are mailed in late-February.

Please note that the University does not issue electronic diplomas.

Graduation Diplomas

Diplomas will be mailed approximately eight to ten weeks following the official degree conferral date (i.e. the date appearing on your diploma). Your diploma will be mailed once your degree has been posted by your school and if you are in good financial standing. You can confirm that your degree has been posted by logging into Penn InTouch. If your degree has not been posted, you should contact your school.

Diplomas will only be mailed to the permanent or temporary address. The local address will not be used. If you are requesting that your diploma be mailed to your temporary address, please note the following dates.

  • For May diplomas, the temporary address should begin no later than June 7 and end no earlier than September 30. The temporary address must be updated no later than June 7.
  • For August diplomas, the temporary address should begin no later than September 1 and end no earlier than November 30. The temporary address must be updated no later than September 1.
  • For December diplomas, the temporary address should begin no later than January 15 and end no earlier than March 31. The temporary address must be updated no later than January 15.

Failure to update the temporary address prior to the dates listed above will result in the diploma being mailed to the permanent address.

If you prefer to pick up your diploma on campus, please complete a Diploma Pick Up Request. Deadlines to submit pick up requests are the same as those listed above for address changes (June 7, September 1, and January 15).

If would like to arrange for trackable, express shipping of your diploma, please email diplomas@pobox.upenn.edu  and include your name and PennID number. This must be arranged before June 7 (for May diplomas), before September 1 (for August diplomas), and before January 15 (for December diplomas). Otherwise, diplomas will be shipped via U.S. First-Class Mail (not trackable) to the permanent or temporary address as stated above.

For the name you select to be printed on your diploma, the first and last names must match the first and last names that have been registered with Penn. If the name being requested for the diploma differs significantly from the name on the official student record, a name change request must be submitted to the University Registrar , 3451 Walnut Street, 150 Franklin Building. If you request a name for your diploma that does not match your registered name with the University, and do not submit the name change prior to the diploma printing, your registered name will be printed on your diploma. No additional titles, such as Esq., Dr., etc., will be permitted on the diploma.

Diplomas Damaged in Shipment

Diplomas damaged in shipment will be replaced free of charge providing that the diploma office is notified within one-year of degree conferral date. To report a damaged diploma, please complete a Damaged Diploma Replacement Request.

Missing Diplomas and Diploma Mailing Address Inquiries

If the shipping time frames specified above in the section on Graduation Diplomas have passed and you have not received your diploma, or you want to know to what address your diploma was sent, please submit a Missing Diploma/Mailing Address Inquiry. If you received your diploma, but have since lost it, please see the section below on replacement diplomas.

Replacement Diplomas (see above for diplomas damaged in shipment)

A replacement diploma will be issued upon request and can be ordered online or with an application form. Penn does not issue electronic copies of diplomas. A replacement displays the signatures of the current officials but shows the original date of graduation. A statement reading “Replacement Diploma Issued on (Month, Date, Year)” will be printed at the bottom of the diploma to indicate that it is not an original. The fee for a replacement diploma is $100, and the processing time is between eight and ten weeks.

The name printed on the replacement will be the name from your original diploma. If you have legally changed your name, please order your replacement using the paper form and send it in with a copy of the documentation verifying your name change.

If you know your PennKey and password, you can order a diploma with the online request form . If you do not know your PennKey and password, but graduated in 1975 or later, you may request one from the PennKey Alumni website .

If you graduated before 1975, are having difficulty obtaining a PennKey, or are requesting that your name be printed with one that differs from when you were enrolled at Penn, please complete the form to request a replacement diploma (PDF)  to order a diploma. 

Diploma Translations

The University of Pennsylvania diploma has been printed in Latin since its first graduating class in 1757. If you would like to read the English translation online, please visit the general diploma translation page. You can also request a notarized translation that includes your name, degree, and graduation date. Translations are notarized by default, you do not need to pay a separate notarization fee for translations. The processing time is four weeks and cannot be expedited.

If you know your PennKey and password, you can order a translation with the online request form . If you do not know your PennKey and password, but graduated in 1975 or later, you may request one from the PennKey Alumni website .

If you graduated before 1975, are having difficulty obtaining a PennKey, or are requesting that your name be printed with one that differs from when you were enrolled at Penn, please complete the form to request a diploma translation (PDF)  to order a diploma translation.

Verification of Graduation  

The Office of the University Registrar  provides a number of services to verify a student's status. You can receive instantaneous degree verification through the National Student Clearinghouse. Letters of academic certification can be obtained from the Registrar's Office with a stated turnaround time of three business days. Further information about verifying degrees ordering transcripts  , and academic certification  can be found by visiting Student and Alumni Services . 

The Office of the University Secretary offers a letter of certification, for a fee, which will verify the name of the graduate, degree conferred, and date of conferral only. The letter is signed by the Vice President & University Secretary, notarized, and embossed with the University seal. The cost of notarization is included in the fee for a letter of certification, you do not need to pay a separate notarization fee. The processing time is four weeks and cannot be expedited. If you have a more urgent need, we suggest requesting a letter of academic certification from the Registrar's Office.

If you know your PennKey and password, you can order a letter of certification from the Office of the University Secretary with the online request form . If you do not know your PennKey and password, but graduated in 1975 or later, you may request one from the PennKey Alumni website.

If you graduated before 1975, or are having difficulty obtaining a PennKey, please visit the Registrar's Office for a letter of academic certification.

Certification of Documents (Notarization/Apostille/State Seal)

The Office of the University Secretary can notarize Penn diplomas. Apostilles and state seals are handled by the Commonwealth of Pennsylvania. It is the graduate's responsibility to compile the necessary documents and submit them to the Commonwealth. Please visit the Commonwealth website and follow the instructions for how to obtain an apostille or state seal. 

Checklist for Requesting Notarization of a Penn Diploma

  1. Complete the form to request the notarization of a diploma (PDF).
    This form must be accompanied by a photocopy or digital scan of the photo page of the graduate's passport OR the form must be notarized.
  2. Include the diploma to be notarized (original, scan, or color photocopy), or place an order for a replacement diploma to be notarized. We do not have copies of student diplomas on-file. You must provide us with the document.
  3. Provide payment: If you know your PennKey and password, you can submit your payment via the online payment page.* You can also pay by check or money order. If you pay online, you must still submit the form to request the notarization of a diploma (PDF).
  4. The processing time is four weeks and cannot be expedited.

*If you do not know your PennKey and password, but graduated in 1975 or later, you may request a PennKey from the PennKey Alumni website .

The University Registrar handles requests for notarized transcripts. To request notarized transcripts, please complete the Application Form for an Apostille/State Seal on Transcripts (PDF) . Send this form and payments to the Office of the University Registrar.

Contact Information

For additional information about any of the services above, please contact:

Office of the University Secretary
University of Pennsylvania
1 College Hall, Room 211 
Philadelphia PA 19104-6303
Phone: (215) 898-7007
Fax: (215) 898-0103 
E-mail:  diplomas@pobox.upenn.edu