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ATTENTION: Effective Monday, March 16, 2020, all in-person diploma and student document services are temporarily suspended until further notice. The Office of the University Secretary will be working remotely and our physical office will be closed. The best way to reach a staff member for assistance is by e-mail. Response and order processing times may be delayed, and not all services are available. At this time, we cannot receive mail or deliveries, so please do not send any requests by mail or via delivery carriers such as UPS or FedEx.

DEGREE VERIFICATION: You can receive instantaneous degree verification through the National Student Clearinghouse and you can order electronic transcripts that will be delivered within minutes.

Diplomas and Replacement Diplomas

University of Pennsylvania

Diplomas and Other Student Document Services

Effective March 16, 2020, and until further notice, there will be no walk-in hours. The Office of the University Secretary will be working remotely and our physical office will be closed. The best way to reach a staff member for assistance is by e-mail. Response and order processing times may be slower than usual.

WALK-IN HOURS

Day Hours
Monday: 11 a.m. - 1 p.m.
Tuesday: 11 a.m. - 1 p.m.
Wednesday: By appointment
Thursday: 3 p.m. - 4:30 p.m.
Friday: 10 a.m. - 12 p.m.

Other hours by appointment.

Location:  1 College Hall, Room 211 (2nd Floor)

If you need to pick up or drop off diplomas or other diploma-related documents, you may do so during walk-in hours.

If you cannot visit during walk-in hours, you can request an appointment by contacting the Diploma Coordinator using the e-mail address found at the bottom of this page.

General Diploma Information

The University of Pennsylvania diploma has been printed in Latin since its first graduating class in 1757. The size of the current diploma is 9 5/8 inches by 12 1⁄4 inches.

Diplomas are issued three times each year, in May, August, and December. The diplomas of May graduates are mailed in late-July, the diplomas of August graduates are mailed in mid-October, and the diplomas of December graduates are mailed in late-February.

Graduation Diplomas

Diplomas will be mailed approximately 8-10 weeks following the official degree conferral date (i.e., the date appearing on your diploma). Your diploma will be mailed once your degree has been posted by your school and if you are in good financial standing. You can confirm that your degree has been posted by logging into Penn InTouch. If your degree has not been posted, you should contact your school.

Diplomas will only be mailed to the permanent or diploma address. The local or temporary address will not be used. Please note the following deadlines for updating addresses in Penn InTouch.

  • For May diplomas, addresses must be entered/updated no later than June 7.
  • For August diplomas, addresses must be entered/updated no later than September 1.
  • For December diplomas, addresses must be entered/updated no later than January 15.

Failure to provide a diploma address prior to the dates listed above will result in the diploma being mailed to the permanent address.

PICKING UP YOUR DIPLOMA ON CAMPUS: Due to COVID-19 restrictions, we are currently unable to offer diploma pick up as an option. If you prefer to pick up your diploma on campus, please complete a Diploma Pick Up Request. Deadlines to submit pick up requests are the same as those listed above for address changes (June 7, September 1, and January 15).

TRACKABLE EXPRESS SHIPPING: Due to COVID-19 restrictions, we are currently unable to offer express shipping as an option. Shipping diplomas via the U.S. Postal Service is the only available option, and packages will not include tracking information. During this time, if possible, we strongly encourage all graduates to have diplomas shipped to U.S. addresses. It can take up to 8-10 weeks for diplomas to reach some international destinations when shipped via the U.S. Postal Service. If you would like to purchase trackable express shipping for your diploma, you can do so via the online request form. This must be arranged before June 7 (for May diplomas), before September 1 (for August diplomas), and before January 15 (for December diplomas). Otherwise, diplomas will be shipped via First-Class U.S. Mail (not trackable) to the permanent or temporary address as stated above.

DIPLOMA NAME INFORMATION: For the name you select to be printed on your diploma, the first and last names must match the first and last names that have been registered with Penn. If the name being requested for the diploma differs significantly from the name on the official student record, a name change request must be submitted to the University Registrar, 3451 Walnut Street, 150 Franklin Building. If you request a name for your diploma that does not match your registered name with the University, and do not submit the name change prior to the diploma printing, your registered name will be printed on your diploma. No additional titles, such as Esq., Dr., etc., will be permitted on the diploma.

Diplomas Damaged in Shipment

Diplomas damaged in shipment will be replaced free of charge providing that the diploma office is notified within one-year of the degree conferral date. To report a damaged diploma, please complete a Damaged Diploma Replacement Request.

Missing Diplomas and Diploma Mailing Address Inquiries

Diplomas are mailed 8-10 weeks after graduation and are not considered missing until 8 weeks from their mailing date. Diplomas sent to the wrong address are often returned to the Office of the University Secretary. If your diploma is returned, you will be contacted for a new address. Please do not report your diploma as being lost or missing until the time frames specified above have passed.

If it has been 8 weeks since your diploma was mailed and it has not arrived, or you want to know to what address your diploma was sent, please submit a Missing Diploma/Mailing Address Inquiry.

If you received your diploma, but have since lost it, please see the section below on replacement diplomas.

Replacement Diplomas (see above for diplomas damaged in shipment)

A replacement diploma will be issued upon request and can be ordered online or with an application form. A replacement displays the signatures of the current officials but shows the original date of graduation. A statement reading “Replacement Diploma Issued on (Month, Date, Year)” will be printed at the bottom of the diploma to indicate that it is not an original. The fee for a replacement diploma is $100, and the processing time is up to 8-10 weeks.

Diploma Name Changes

The name printed on the replacement will be the name from your original diploma. If you want to make any changes or adjustments to the name printed on your replacement diploma, before purchasing a replacement diploma, you must first update your name with the Office of the University Registrar. Instructions for updating/changing your name can be found on the Update Your Student Data page of the Office of the University Registrar website. A special note to Penn Law School alumni: If you are requesting a replacement diploma due to a gender-related name change, please visit the Penn Law School website to review its policies.

There are two ways to order a replacement diploma:

1.) Online: If you know your PennKey and password*, you can order a diploma using the online request form.

2.) Downloadable Form: Due to COVID-19 restrictions, we are currently unable to receive mail. Documents mailed to us (or shipped via carriers such as UPS and FedEx) will not be processed until the Office of the University Secretary resumes on-site operations (date unknown). If you do not know your PennKey and password*, please download and complete the Application Form for a Replacement Diploma (PDF) and submit your payment via check or money order (payment and mailing details can be found on the form). Please be advised that any mail sent while the Office of the University Secretary is working remotely will not be processed until the office resumes on-site operations (date unknown).

*If you do not know your PennKey and password, but graduated in 1975 or later, you may request one from the PennKey alumni support website.

Certified Electronic Diplomas (CeDiploma)

Beginning with the Class of 2020, the University is offering a certified electronic version of its diploma that can be purchased and downloaded. The CeDiploma is currently only available for degrees conferred in May 2020, as well as those that will be granted in future semesters. Degrees granted prior to May 2020 are not eligible for the CeDiploma. (Making this service available to past graduates is being explored but is not currently offered.)

The CeDiploma is an official, secure, and verifiable electronic version of the Penn diploma that can be easily shared. The CeDiploma is accepted worldwide by many employers and governments, as well as by federal and state medical boards within the United States.

If you have been notified that you have a CeDiploma available for download, it can be accessed at the link below.

Access your CeDiploma: https://credentials.secretary.upenn.edu/

Third-Party Validation of a Certified Electronic Diploma (CeDiploma)

If you are a third-party wishing to validate a CeDiploma, the graduate will need to provide you with the CeDiD (unique identifier) located in the top left corner of the CeDiploma and the first two letters of the graduate’s name as it appears on the credential. Please visit the link below to validate the CeDiploma.

Validate a CeDiploma: https://credentials.secretary.upenn.edu/penn_credential/validate

Diploma Translations

Effective March 16, 2020, and until further notice, we are only able to provide digital copies of English diploma translations. We are unable to provide hard copies at this time.

The University of Pennsylvania diploma has been printed in Latin since its first graduating class in 1757. If you would like to read the English translation online, please visit the general diploma translation page.

You can also request a personalized translation, printed on University letterhead, that includes your name, degree, and graduation date. Translations are printed on University letterhead, they are not an actual Penn diploma printed in English. As of May 2020, notarized and unnotarized versions of the English translation are now being offered (different fees apply). The processing time is up to 4 weeks and cannot be expedited. At this time, only digital copies of translations can be provided.

How to order an English diploma translation:

At this time, we are only able to process orders placed using our online request form. You must know your PennKey and password* to access the online request form.

*If you do not know your PennKey and password, but graduated in 1975 or later, you may request these credentials from the PennKey alumni support website.

Verification of Graduation  

The Office of the University Registrar provides a number of services to verify a student's status. You can receive instantaneous degree verification, for a small fee, through the National Student Clearinghouse. Degree verification documents can be obtained free of charge from the Registrar's Office. Further information about verifying degrees and ordering transcripts can be found by visiting Student Registration and Financial Services. 

Certification of Documents (Notarization/Apostille/State Seal)

Effective May 13, 2020, and until further notice, diplomas can only be notarized electronically. This means you must provide us with a digital scan of the diploma to be notarized. We are unable to notarize hard copies at this time.

Until the Office of the University Secretary resumes on-site operations (date unknown), diplomas can only be electronically notarized. A digital scan of the physical diploma must be provided with the request request.

Apostilles and state seals are handled by the Commonwealth of Pennsylvania. It is the graduate's responsibility to compile the necessary documents and submit them to the Commonwealth. Please visit the Commonwealth website and follow the instructions for how to obtain an apostille or state seal.

Checklist for Requesting an Electronic Notarization of a Penn Diploma

  1. Download and complete the form to request an electronic notarization of a diploma (PDF).
  2. Provide a digital scan of the diploma to be notarized. If you no longer have a copy of your diploma, you must first place an order for a replacement diploma to be notarized. We do not have copies of student diplomas on-file. You must provide us with a digital scan of the diploma.
  3. Submitting payment: Please send an e-mail to diplomas@pobox.upenn.edu to request payment instructions for electronic diploma notarization. We are currently unable to accept payments via check or money order. Payments can only be accepted through our online request form. You must know your PennKey and password* in order to access the online request form.
  4. Processing time is up to four weeks and cannot be expedited.

*If you do not know your PennKey and password, but graduated in 1975 or later, you may request these credentials from the PennKey alumni support website.

NOTARIZED TRANSCRIPTS: The Office of the University Registrar handles requests for notarized transcripts. Due to COVID-19 restrictions, the registrar is evaluating all notarization requests on a case-by-case basis and services are limited. If you have a true emergency need for notarized transcripts, please contact the Office of the University Registrar to discuss your needs. To request notarized transcripts, please complete the Application Form for an Apostille/State Seal on Transcripts (PDF). Send this form and payments to the Office of the University Registrar.

Contact Information

For additional information about any of the services above, please contact:

Office of the University Secretary
University of Pennsylvania
1 College Hall, Room 211
Philadelphia PA 19104
Phone: (215) 898-7007
Fax: (215) 898-0103 
E-mail: diplomas@pobox.upenn.edu